Matsuyama Century Lions Club

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    I'm a member of Matsuyama Century Lions Club.

Battleships Yamato & Prince of Wales

Canada 2012

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    Ski Tour to Canada and Accidental Tour to Korea

Josei Touring 2011 Summer

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  • Dal

Birthday Party

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    50th Birthday Party 50歳の誕生日をネットの仲間が祝ってくれました。我が家でバーベキューをしています。


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    2010春 次女とフライブルクから日帰り旅行 詰め込んでます。少しずつ整理してゆきます。

South Korea 2009

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My House

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« Stupid Sea Shepherd (SSS) | Main | Shot »

Feb 06, 2012


I've always loved the basic attitude of the Japanese. There is a great sense of civic responsibility and that of customer service. I often get angry inside when I don't get the same great service I had gotten in Japan from many of the places here in America.

It is a tried and true method of attracting and keeping customers. The fault is the management...many are short term thinkers. By training their staff...especially where a lack of professionalism is endemic...they could overcome their competition. I don't see why most companies don't realize this simple fact of human nature...people will pay a little more for great service. If they feel good about the experience...they will return.

I am glad to hear that Japan has not changed in this respect.

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